Complete Feature Breakdown

An all-in-one, automation-first SaaS platform purpose-built for modern travel agencies

Covering ticketing, Umrah, visas, hotels, finance, automation, reporting, supplier, and client management

🧳

Ticketing & Reservations (Core Engine)

The Problem

Travel agencies struggle with scattered ticket records, manual tracking across different suppliers, unclear profitability per ticket, and difficulty managing date changes and refunds.

Our Solution

Complete ticket booking system with reservations, refunds, date changes, weight management, and automated profit calculation. Includes supplier, client, and internal account tracking with OCR document handling.

🎫

Ticket Bookings

Complete ticket booking system with real-time availability

📅

Ticket Reservations

On-hold sales with automatic expiration and follow-up

🔄

Refunded Tickets

Complete refund processing with financial reconciliation

📆

Date Change Tickets

Manage date changes with penalty calculations and notifications

⚖️

Ticket Weight Management

Track baggage allowances and weight limits with pricing

💰

Automatic Profit Calculation

Real-time profit calculation per ticket with margin tracking

Key Capabilities Include:

Ticket bookings and reservations
Refunded tickets processing
Date change tickets with penalty management
Ticket weight management and baggage tracking
Automatic profit calculation per ticket
Supplier, client, and internal account tracking
Ticket PDF reader with auto-extract passenger & flight data
Passport OCR reader for auto-fill passenger details
Ticket-wise and period-wise reporting

🕋

Umrah & Family Management

The Problem

Managing Umrah families, individual member tracking, separate payments per traveler, and handling cancellations is complex, error-prone, and impossible to do properly in spreadsheets.

Our Solution

Complete Umrah pilgrimage booking system with family-based management, member tracking, individual payments, refunds, agreements generation, ID card creation, and passport OCR for pilgrims.

👨‍👩‍👧‍👦

Family-Based Umrah Booking

Group families and manage all members with individual preferences

👤

Member Management

Track each traveler within families with their own tickets, visas, and accommodations

💳

Individual Payments & Receipts

Collect and track payments individually while maintaining family-level financial visibility

📊

Family Transaction Tracking

Complete financial tracking for each family unit

❌

Umrah Cancellations & Refunds

Manage cancellations and process refunds with automatic calculations

📄

Agreements & ID Cards

Generate Umrah agreements and ID cards automatically

Key Capabilities Include:

Family-based Umrah booking system
Member management per family
Individual member payments & receipts
Family transaction tracking
Umrah cancellations and refunds
Umrah agreements generation
ID card generation for pilgrims
Passport OCR for Umrah pilgrims
Multi-currency Umrah payments
Bank receipt & payment tracking

🛂

Visa Management

The Problem

Visa processes are often handled outside the system, causing data gaps, missed deadlines, and unclear financial impact on agency accounts.

Our Solution

Complete visa management system with applications, transactions, refunds, cancellations, client and supplier tracking, status tracking, and automated client notifications.

📋

Visa Applications

Complete visa application management with document tracking

💰

Visa Transactions

Track all visa-related financial transactions

🔄

Visa Refunds

Process visa refunds with automatic financial reconciliation

❌

Visa Cancellations

Manage visa cancellations with status updates

👥

Client & Supplier Tracking

Track clients and suppliers for each visa application

📊

Visa Status Tracking

Monitor visa status with automated updates

Key Capabilities Include:

Visa applications management
Visa transactions tracking
Visa refunds processing
Visa cancellations management
Client and supplier tracking
Visa status tracking
Automated client notifications

💰

Finance & Accounting (Very Strong)

The Problem

Agencies lose money due to poor visibility into cash flow, profit sources, outstanding dues, supplier reconciliation, and manual accounting errors that compound over time.

Our Solution

Complete financial management system with multi-currency support, real-time P&L calculation, main accounts, client/supplier tracking, JV payments, salary management, asset management, expense management, and comprehensive financial statements.

🌍

Multi-Currency Support

Support for AFN, USD, AED, EUR with real-time conversion

📊

Real-Time P&L Calculation

Automatic profit and loss calculation across all operations

🏦

Main Accounts

Manage Safe, Bank, Sarafi accounts with complete tracking

👥

Client & Supplier Accounts

Complete ledgers for clients and suppliers

💰

Debtors & Creditors

Track outstanding amounts and manage collections

🔄

Sarafi Management

Money exchange management with rate tracking

Key Capabilities Include:

Multi-currency support (AFN, USD, AED, EUR)
Real-time profit & loss calculation
Main accounts (Safe, Bank, Sarafi)
Client accounts management
Supplier accounts management
Debtors management
Creditors management
Sarafi (money exchange) management
JV (Joint Voucher) payments
Additional service payments
Salary management
Asset management
Expense management
Financial statements (monthly, yearly, custom period)
Cash flow analysis
Outstanding dues tracking
Automatic balance reconciliation

📊

Dashboards & Reporting

The Problem

Static reports don't help owners make fast decisions. Managers need real-time insights into what's making or losing money.

Our Solution

Complete dashboard and reporting system with admin dashboard, multi-currency charts, profit breakdowns, outstanding dues, and exportable reports.

📊

Admin Dashboard

Comprehensive admin dashboard with all key metrics

💰

Multi-Currency Cash Flow

Cash flow charts with multi-currency support

📅

Daily/Monthly/Yearly Filters

Filter data by different time periods

💎

Profit Cards

Profit cards showing today, month, and year performance

🔍

Drill-Down Profit View

Drill down from profit sources to individual items

📄

Outstanding Dues

Track client pending payments and outstanding dues

Key Capabilities Include:

Admin Dashboard with comprehensive metrics
Multi-currency cash flow charts
Daily/monthly/yearly filters
Profit cards (today, month, year)
Drill-down profit source view
Item-level profit printing
Outstanding dues overview
Client pending payments tracking
Ticket booking periods overview
Today's departures tracking
User performance & sales tracking
Notifications on money in/out
Reports (airline sales, financial, branch-wise, user performance)
Exportable data (Excel/PDF)

🤖

Automation & Intelligence

The Problem

Manual communication and data entry waste hours every day. Staff spend time copying/pasting passenger data, sending repetitive emails, and following up manually.

Our Solution

Complete automation system with profit calculation, real-time analytics, interactive charts, email/WhatsApp automation, OCR auto-fill, and reminder system.

💰

Automated Profit Calculation

Automatic profit calculation for tickets, visas, hotels, and Umrah

📊

Real-Time Analytics

Interactive dashboard with real-time data visualization

📈

Interactive Charts

Visual charts for financial and operational data

📊

Source-Wise Profit Breakdown

Detailed profit analysis by source

📧

Email Automation

Automated emails for tickets, visas, hotels, Umrah, and invoices

💬

WhatsApp Automation

Tenant-configurable WhatsApp messaging with templates

Key Capabilities Include:

Automated profit calculation (ticket, visa, hotel, Umrah)
Real-time analytics dashboard
Interactive financial charts
Source-wise profit breakdown
Automated email notifications (tickets, visas, hotels, Umrah, invoices)
Branded email templates
PDF attachments in emails
Email delivery logs
WhatsApp automation (tenant-configurable)
WhatsApp message templates
WhatsApp delivery status tracking
WhatsApp analytics
Reminder & to-do system
OCR auto-fill (tickets & passports)

🏢

Multi-Tenant & Multi-Branch System

The Problem

Agencies with multiple branches lack centralized control, duplicate data, inconsistent processes, and no way to compare branch performance.

Our Solution

Full SaaS multi-tenant architecture with multi-branch support, separate data per tenant, branch-level operations, and tenant Super Admin dashboard for performance comparison.

🏢

Full SaaS Multi-Tenant

Complete multi-tenant architecture with data isolation

🌐

Multi-Branch Support

Support multiple branches per tenant

🔒

Separate Data Per Tenant

Complete data isolation between tenants

🏢

Branch-Level Operations

Manage operations at branch level

📊

Tenant Super Admin Dashboard

Compare branch performance and export reports

📧

Shared SMTP & WhatsApp

Shared communication channels with branch-specific branding

Key Capabilities Include:

Full SaaS multi-tenant architecture
Multi-branch support per tenant
Separate data per tenant
Branch-level operations
Tenant Super Admin dashboard
Compare branch performance
Export branch reports
Shared SMTP & WhatsApp with branch-specific branding
Branch name, address, phone appended automatically

🧾

Maktob (Official Letter) Management

The Problem

Travel agencies struggle with managing official letters, agreements, and correspondence. Manual tracking leads to lost documents, version confusion, and compliance issues.

Our Solution

Complete Maktob management system with numbering, multi-language support, PDF generation, and audit logging for all official correspondence.

📝

Issued & Received Letters

Track both incoming and outgoing official correspondence

🔢

Automatic Numbering

Systematic Maktob numbering for easy reference and tracking

🌐

Multi-Language Support

Create letters in English, Dari, and Pashto

📄

PDF Generation

Generate professional PDF documents with preview capability

📁

Status Management

Track letters through Draft, Sent, and Archived statuses

🏢

Branch-Aware Handling

Manage letters with branch-specific context and access

Key Capabilities Include:

Issued and received official letters management
Automatic Maktob numbering system
Multi-language support (English, Dari, Pashto)
PDF generation and download functionality
PDF preview within the system
Draft/Sent/Archived status tracking
Branch-aware Maktob handling
Search, pagination, and filtering capabilities
Audit logging for all Maktob actions

🕒

HR & Attendance Management

The Problem

Tracking employee attendance, calculating payroll, and managing performance across multiple branches is time-consuming and error-prone.

Our Solution

Complete HR management system with attendance tracking, payroll integration, and performance reporting for all branches.

📅

Employee Attendance

Track attendance per employee with check-in/check-out times

🏢

Branch-Level Tracking

Manage attendance separately for each branch location

💰

Salary Integration

Automatic salary calculation based on attendance and performance

📊

Performance Reporting

Generate performance reports based on attendance and KPIs

👤

Employee Records

Complete employee profiles with attendance history

📈

Productivity Analytics

Analyze attendance patterns and productivity trends

Key Capabilities Include:

Employee attendance tracking system
Branch-level attendance management
Integration with salary calculation module
Performance-based reporting
Complete employee records management
Attendance analytics and trends
Leave management and approvals
Overtime tracking and calculation

💬

Communication & Collaboration

The Problem

Agencies need seamless communication between branches and with other agencies. Manual coordination leads to delays and miscommunication.

Our Solution

Built-in inter-tenant chat and collaboration tools for ticket/visa selling between agencies with controlled access.

💬

Inter-Tenant Chat

Real-time messaging between different agencies

🤝

Business Collaboration

Coordinate ticket, visa, and Umrah sales between agencies

📄

Shared Agreements

Create and manage shared agreements with controlled access

🔒

Controlled Access

Manage permissions for shared documents and communications

📊

Collaboration Analytics

Track collaboration activities and outcomes

📱

Mobile Collaboration

Access collaboration tools from mobile devices

Key Capabilities Include:

Inter-tenant chat functionality
Tenant-to-tenant business collaboration
Ticket, visa, and Umrah selling between tenants
Shared agreements with controlled access
Real-time communication tools
Collaboration activity tracking
Mobile-friendly collaboration interface
Document sharing with access control

🔐

Security & Audit Logs

The Problem

Financial systems need complete accountability. Staff changes, financial adjustments, and critical operations must be traceable for compliance and fraud investigation.

Our Solution

Full auditability built into every transaction — track who changed what, when, and from where. Enterprise-grade security for sensitive data.

📝

Comprehensive Audit Logs

Who changed what, when, and from where — full transaction history

🔒

Role-Based Security

Secure actions only allowed by appropriate roles

📋

Change History

Complete history of sensitive operations for compliance

🛡️

Data Encryption

Military-grade AES-256 encryption for all data

💾

Automated Backups

Daily backups with point-in-time recovery capability

📄

Compliance Reports

Generate compliance reports for audits automatically

Key Capabilities Include:

Audit log (who changed what & when)
Secure role-based actions
Change history for sensitive operations
Bank-level data encryption
Automated daily backups
Point-in-time recovery
Compliance reports for audits
GDPR-compliant data handling
Tenant isolation and data protection
Secure document handling and storage

👥

Client Portal

The Problem

Clients constantly ask for booking status, ticket copies, and invoices. Staff waste time on repetitive requests that should be self-service.

Our Solution

A dedicated client portal where customers access their booking history, download documents, and get real-time status updates 24/7.

🔐

Client Login Access

Secure client login to view their accounts

🎫

Ticket & Service History

Complete history of all bookings and services

💳

Balance & Transactions

View account balance and transaction history

📥

Download Documents

Download invoices, tickets, and documents anytime

📱

Mobile Friendly

Fully responsive design for all devices

🔔

Real-Time Notifications

Clients notified of booking updates automatically

Key Capabilities Include:

Client login access with secure authentication
Ticket & service history view
Balance & transaction viewing
Downloadable invoices & documents
Real-time booking status updates
Mobile app access (iOS & Android)
Push notifications for important updates
Offline document access

🎓

Onboarding & Learning System

The Problem

New users struggle to adopt complex systems. Teams need quick access to tutorials and guides to use features effectively.

Our Solution

Built-in learning system with Vimeo-hosted tutorials, step-by-step guides, role-based learning paths, and feature-specific help videos.

🎥

Vimeo-Hosted Tutorials

Fast, reliable video hosting for training content

📚

Step-by-Step Guides

Written guides for every feature and workflow

🎯

Role-Based Learning Paths

Customized learning for each role (admin, sales, finance)

🔍

Feature-Specific Help

Contextual help available right in the feature

⭐

Quick Wins Series

Short videos on getting started and common tasks

🤝

Support Ticket System

Lightweight built-in support for issues and questions

Key Capabilities Include:

Vimeo-hosted tutorials for fast loading
Step-by-step guides for all features
Role-based learning paths
Feature-specific help videos
Quick wins & getting started series
Built-in support ticket system
Issue categorization & SLA tracking
Screenshot upload & ticket history

Measurable Business Impact

80%

Reduction in manual work & data entry errors

40%

Fewer customer support requests

Faster booking processing

45%

Increase in customer satisfaction

Roles & Permissions

Clear, role-based access aligned with real agency operations

👔

Tenant Super Admin

Agency Owner
Global dashboard, branch comparison, export reports

⚙️

Admin

System Management
User management, settings, audit logs

💼

Finance

Accounting
Ledgers, invoices, payments, reports

🎯

Sales

Booking Team
Bookings, clients, availability, quotes

🕋

Umrah Team

Pilgrimage Ops
Family bookings, members, payments, visas

Each role only sees and edits what they are allowed to

Platform & Infrastructure

Designed for scale, automation, and growth

SaaS-Ready Architecture

Multi-tenant platform built on modern cloud infrastructure with automatic scaling

Multi-Tenant Support

Complete data isolation between tenants with shared infrastructure efficiency

Investor-Ready Structure

Built with growth and exit in mind — scalable, profitable, and expandable

Future-Ready for AI & Integrations

Architecture designed for easy integration of AI, third-party APIs, and new features

API-First Design

Complete REST API for custom integrations and third-party connections

Performance Optimized

Sub-second response times with caching, CDN, and database optimization

✅ An all-in-one, automation-first, multi-branch travel agency SaaS covering ticketing, Umrah, visas, hotels, finance, communication, reporting, and client management — built for real agency operations, not theory.

Ready to Revolutionize Your Travel Agency?

Start your free 14-day trial today. No credit card required. Full access to all features.

Schedule Demo View Pricing

Complete Feature Breakdown

Ticketing & Reservations (Core Engine)

The Problem

Our Solution

Ticket Bookings

Ticket Reservations

Refunded Tickets

Date Change Tickets

Ticket Weight Management

Automatic Profit Calculation

Key Capabilities Include:

Umrah & Family Management

The Problem

Our Solution

Family-Based Umrah Booking

Member Management

Individual Payments & Receipts

Family Transaction Tracking

Umrah Cancellations & Refunds

Agreements & ID Cards

Key Capabilities Include:

Visa Management

The Problem

Our Solution

Visa Applications

Visa Transactions

Visa Refunds

Visa Cancellations

Client & Supplier Tracking

Visa Status Tracking

Key Capabilities Include:

Hotel Management

The Problem

Our Solution

Hotel Bookings

Hotel Refunds

Client & Supplier Accounts

Automated Financial Impact

Key Capabilities Include:

Finance & Accounting (Very Strong)

The Problem

Our Solution

Multi-Currency Support

Real-Time P&L Calculation

Main Accounts

Client & Supplier Accounts

Debtors & Creditors

Sarafi Management

Key Capabilities Include:

Dashboards & Reporting

The Problem

Our Solution

Admin Dashboard

Multi-Currency Cash Flow

Daily/Monthly/Yearly Filters

Profit Cards

Drill-Down Profit View

Outstanding Dues

Key Capabilities Include:

Automation & Intelligence

The Problem

Our Solution

Automated Profit Calculation

Real-Time Analytics

Interactive Charts

Source-Wise Profit Breakdown

Email Automation

WhatsApp Automation

Key Capabilities Include:

Multi-Tenant & Multi-Branch System

The Problem

Our Solution

Full SaaS Multi-Tenant

Multi-Branch Support

Separate Data Per Tenant

Branch-Level Operations

Tenant Super Admin Dashboard

Shared SMTP & WhatsApp

Key Capabilities Include:

Maktob (Official Letter) Management